Protect Yourself from Fraud - MoneyTap
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Protect Yourself from Fraud- MoneyTap

Protect Yourself from Fraud

Due to recent incidents of phishing and fraud schemes taking place, we want to highlight a few common tricks used by fraudsters. Please make a note of these to stay safe online and when using MoneyTap.

Be alert to transfer requests on UPI

The “Request money” feature is used to trick people into transferring money from their accounts. Do not accept UPI payments, offers or cashback requests from any unknown callers.

MoneyTap does not ask any customer for such details. We also do not support UPI repayments right now. So do not share your UPI id or accept unknown payment requests.

Keep in mind that any request where you need to add your PIN is only to send money.

Avoid downloading screen sharing or unknown apps

Fraudsters ask users to downloads apps like Teamviewer, Showmypc, Mingleview, Screenleap,, Miracast, Screenshare, etc. They can use them to gain control of your phone and then transfer money from your account.

MoneyTap will never ask its users to download apps like these or share PIN numbers and OTPs. Do not download any such app for information, payment, or offers.

Avoid fake helpline numbers that are posted online

MoneyTap currently has no customer care number. We are available only on our official email id ( Please do not reach out to fake numbers posted online on Youtube, Google, Facebook etc. These are used by fraudsters who may take information from you and misuse it.

So what can you do to avoid online fraud? Below is our list of best practices to keep in mind.


  • Read transaction SMSes, notifications, and descriptions closely
  • Beware of someone calling you for offering cashbacks or offers


  • Never share PINs and OTPs
  • Never share confidential information with anyone or on public forums
  • Don’t click on links that ask for verification or personal details from unknown senders
  • Don’t download any external app recommended by callers
  • Don’t enter a PIN to receive money on any UPI or payment platform by strangers
  • Don’t call random numbers posted online for support. Reach out to us only on our official email ID.

Thanks again for your continued support. Hope these tips help you. Do let us know if you have any questions.



The MoneyTap Team


India’s first app-based credit line, MoneyTap is a Bangalore based business that lends money with flexible interest rates, making credit quick and easy.


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    • Hi Ravi,

      Your credit line has been approved. Please try to login and let us know in case of any queries, we are happy to assist you. Thank you!

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      Thank you for your encouraging words. We are glad that we could help you. Please feel free to refer MoneyTap to your friends and family for an instant credit line.

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      Write to us at for any queries. We are happy to assist you. Thank you!

  • I had a money tap account and it was closed due to bank problems. I have settled the issue with the bank and now I want to apply for the same Money Tap card.

    Can you please help me.

  • Worst experience after writing emails and giving information and due date to be tomorrow no reply until now given

    • Hi Deepika,

      We apologize for the delay caused. We have received you email. Please send us a copy of your recent bank statement or the cancelled cheque in the same email to proceed further with your request. Thank you!

  • Ive been sending emails since 2 months regarding my personal loan which i want to pre-close . But im neither getting any response through email nor able to close loans i got a call asking me to pay to a certain bank ac number but how do i confirm if it is genuine . This is causing me huge trouble . Please get in touch .

    • Hi Rajan,

      As per your request, we have already sent you the foreclosure calculation on 25 Sep 2019. We would request you to check your email and get back to us in case of any queries, we are happy to assist you. Thank you!

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