Understanding Loan Repayment in MoneyTap - MoneyTap Blog
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Repayments

Understanding Loan Repayment in MoneyTap

MoneyTap makes your borrowing as easy as 1, 2, 3. With 1 tap, you can instantly transfer money to your bank account anytime.

And once you borrow, we also make sure that your EMI repayments are as simple.

Based on the partner bank who has provided you with the credit, your repayment date and options will be different.

If you are approved by RBL Bank, here’s how the EMI repayment works:

Billing cycle: Your billing statement will be generated on either 12th or 22nd of every month. If you have borrowed any money or made any credit card transactions, these details will be shown on the statement.

Your due amount and date will be visible on both the MoneyTap app and on the statement which RBL will email to your registered address.

You can make the payment in multiple ways:

To securely pay from your MoneyTap app:

– Go to your MoneyTap app and from the settings button on the top right corner, click on “Make Payment”.

– This will take you to the Payment page where you will be asked card and account details for completing the payment.

Alternatively, you can also pay in any of the ways mentioned below:

Mode of Payment Type Convenience Fee Turnaround Time: Login & Access
Net Banking Using RBL Bank Account FREE Next Day | Next Day | Next Day Pay Now
Using Other Bank Account (Non – RBL Bank) FREE Same Day | Same Day | Next Day Pay Now

Pay Now

NEFT Payment Using any Bank Account FREE Same Day | Same Day | Same Day Login to your bank account and use below ‘Payee / Beneficiary’ details:

Payee Name: Name as on your RBL Bank Credit Card

Payee Account Number: 16-digit Credit Card number

Bank Name: RBL Bank

IFSC Code: RATN0CRCARD

Branch Location: NOC Goregaon, Mumbai

NACH Any Bank Account FREE Next Day | Next Day | Same Day Registration required

Click here to download the form

Cash Deposit at RBL Bank Branches Rs. 250/- + GST Per Transaction Next Day | Next Day | Same Day RBL Bank Branch Locations
Cheque Deposit at RBL Bank Branches / Courier FREE Same Day | Subject to realization | Subject to the realization RBL Bank Branch Locations

Or

Courier your cheques to:

RBL Bank Limited,

Cards Operating Centre,

Unit: 306 –311, 3rd Floor,

JMDMegapolis,

Sohna Road, Sector – 48,

Gurugram – 122 018, Haryana.

* Available Limit Release is subject to bank’s policies and discretion.

* Turnaround Time is mentioned in Business Days.

For more details, visit here.

If you are approved by DMI Finance, here’s how the EMI repayment works:

Billing date: Your EMI payment every month will be on the 5th of every month.

Your EMI will be directly deducted from your registered bank account. You will need to maintain the required balance in your account for this.

This is available only if your NACH (National Automated Clearing House) is successfully registered. This step is mandatory to facilitate a hassle-free and timely repayment.

If your NACH registration fails or expires, we will notify you of the same for a re-pickup of the document.

Please don’t worry, no amount will be deducted from your account if there’s no ongoing EMI and don’t borrow anything.

In case your NACH form is not successfully registered before 5th, details about alternative payment modes will be shared with you.

Successful Payment Notification: MoneyTap will notify receipt of the payment through RBL bank. You may also get notified by your own bank once the money is debited from your account. In 3 to 4 days after making the payment, the payment status will also be reflected on the MoneyTap app.

MoneyTap

India’s first app-based credit line, MoneyTap is a Bangalore based business that lends money with flexible interest rates, making credit quick and easy.

72 comments

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    • Hi Nitesh,

      Your EMI will be auto debited on 5th of every month. Please let us know in case of any queries, we are happy to assist you.

      • Hi Saranya,

        Hope you are doing great,

        I have borrowed the loan from money tap, last month 14/11/19, please let me know the EMI date and how i need to repayment the amount i could’t find the any option in settings, please let me know.

      • Hi my EMi date was 5 of every month but this month amount has not been auto debited from account so kindly let me know other option to pay the payment.

        • Hi, we apologize for the inconvenience caused. Please do not worry, we have escalated your issue to the concerned team. We will get this fixed at the earliest.

    • I can’t understand how to pay EMI. My due date is 5th of every month.EMI didn’t deduct from my account even I have sufficient balance in my account.
      In EMI schedule some amount of RS. Showing paid in that table and due amount as 5th August where as

      • Hi Dashrath,

        We regret the inconvenience caused. Please provide your registered details so that we can check and get
        your issued addressed.

        – Shweta

  • Hi,
    I didn’t get any response from your team(hello@moneytap.com) about my foreclosure, I already provided all my reasons and met your criteria still i didn’t get the proper mail to close my whole loan.
    Could you please assist on this.

    • Hi Arun, we apologize for the delayed response. We have replied to your email. Please check and get back to us in case of any queries, we are happy to assist you.

  • Hi,

    I paid my foreclosure amount, afterthat EMI also debited from my account. EMI amount reflected in app but foreclosure amount not reflected. NOC also not received. No one response my mails.

    • Hi Ganesh,

      We sincerely apologize for the inconvenience caused. We have escalated your issue to our concerned team and requested to close the issue on priority. Please wait for another 24-48 for an update.
      Thank you!

    • Hi Suryakant,

      We have sent you the foreclosure calculation. Please check and get back to us in case of any queries, we are happy to assist you. Thank you!

  • Hi,
    I didn’t get any response from your team(hello@moneytap.com) about my foreclosure, I already provided all my reasons and met your criteria still i didn’t get the proper mail to close my whole loan.
    Could you please assist on this.

  • I mail mark to 25 times to DMI finance and Moneytap but no one solve my problem of foreclosure letter,
    if you not provide my foreclosure letter in these month i gate a legal action on DMI finance and moneytap and not pay my EMI from next month.

    • Hi, we have sent you an email yesterday regarding your request for the foreclosure of the loan, please check and reply on the same to proceed further with your request. Thank you.

  • I have foreclosed by two loans with money tap for which have shared the screenshot.
    But till now I have not received any confirmation from money tap or DMI finance
    Please assist
    Rahul 9003064094

  • Hi,
    I want to take loan but I never used net banking, then what should be the process, I have submitted rest information.
    Thanks
    Surama

  • Hi All,

    I need to foreclose my loan and already 9 EMI’s are paid. I dropped so many mails to support team at (hello@moneytap.com) but there is no response from them.

    Could you kindly provide me the foreclose and payments procedure please.

    • Hi,

      We regret the inconvenience caused. We have escalated your issue to the concerned team. Please wait for another 24-48 hours for an update. Thank you!

      • Hi Saranya,

        M keep on following up since 2weeks but there is no response from u all. Hence kindly provide the foreclosure amount to be paid and the procedure immediately. Kindly treat this as very urgent as again my EMI date will be turn up. If i didn’t get any reply, then the total mistake will be from your side as i’m keep on following up for the foreclose details since 2weeeks and wont be going to pay any EMI if exists.
        Hope you can understand my situation and provide me the foreclosure payment and procedure details immediately.

  • As I took loan of ₹99500 and my due date of repaying loan amount of ₹17764 was on 5th-dec-2019. As they said it will be auto debited from my account but still amount is not deducted… My mobile no.(9844753227) and I called customer care number they were asking debit card details which is not mandatory. soo please take this problem and solve.they said they will send link but I didn’t got any link there is enough money to pay my EMI please check cos if over due will apply

    • Hi,

      We currently provide Support only through emails. Please write to us at hello@moneytap.com for any queries. We are happy to assist you. We ave sent you an email yesterday. Please check and reply on the same to proceed further with your request.

  • i take a one personal loan from money tap my emi schedule date is 5/1/2020 but still not debited in my account its auto debited or not,
    how to pay my emi

  • Hi, I have mailed 2-3 times to Moneytap for the Foreclosure of some of my loans but didn’t get reply from them. Neither they have told me the process how to make payment. I am approved from DMI Finance.

  • I have foreclosed 4 loans with money tap for which have shared the receipts.
    But till now I have not received any confirmation from money tap or DMI finance
    Please assist.
    Akshay Gambhir

    • Hi, we’re very sorry about having missed your email. We have escalated your issue to the concerned team. We will get back to you with an update at the earliest.

  • My Auto debit didnt happen and got request to pay from razor pay but some extra charges are added like Rs 450. I Raise the issue but still no help from money tap. What should i do now? I cannot pay any extra money.

      • From the last 3 days, I am getting thank you message only form moneytap

        My EMI for this month is not gone through i got a message that the auto-deduct is cancel

        I need to know this delay will not lead to my civil score na? Because this is not my issue I have money in my account if need I will send you the bank state for this month …why this cancel of auto-deduct happens?

        Is there any dues for this month pending I need to clear it

        I have made 2 payments 10481/- and 35,613.56/-. But it is not showing in my app

  • Hello Money Tap , Myself Pramod Kumar from Hyderabad , i have took loan of 40,000/- , My EMI Starts from March month .. i know 05th is EMI payment date .. so i have maintained sufficient amount in account . But today i.e 09th march i got message stating that Auto debit has been failed .. kindly pay the amount with late fee … Now tell me why should i pay late fee .. when it is mistake from your side ….

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